Return Policy

Goods which are either unsuitable or have been purchased in error may be returned to ourselves for credit/refund or exchange within 30 days of receipt of the purchase. Goods must be unused, in there original packaging and with any tags/labels still correctly attached. Please note we reserve the right to charge a fee to replace product packaging which is defaced, damaged or missing. Goods must be in a re-salable condition when returned (Unless proven faulty).

No refund for shipping costs will be given unless it is our error.

Please contact us before returning any item.

Please address returns to:

Roots Farm Shop, Returns, Home Farm, East Rounton, Northalleton, North Yorkshire, DL6 2LE